Full-service hospitality: pricing & channel management, listings and photography, housekeeping, inspections, linens, consumables, guest communications (24/7), maintenance coordination, vendor management, permitting compliance, and monthly owner reporting with payouts. 

Simple, really. The Ember app manages all your stays. Simply log in and schedule your stay. You will receive an instantaneous confirmation. When you arrive at your home, your concierge will have made sure the house is ready and all the lights are on, and the home's temperature is perfect. 

Your dedicated property concierge is your go-to property problem solver. The concierge handles all the details of your home and your stay. Scheduling conflict or question? Give them a call, and your concierge will help resolve it. Forgot something at home during your last stay? Text your concierge, and they will mail it to you. 

Dynamic pricing adjusts to seasonality, demand, events, and comp sets. We optimize minimum stays and gap fills, run multi-channel distribution, and refresh creative (photos, headlines, amenities) to grow RevPAR- not just occupancy.

Guests are identity-verified and agree to house rules. We collect deposits or damage waivers, inspect after each stay, and charge back documented damages. Your home carries STR-appropriate insurance; we can help review coverage levels during onboarding. 

Yes. You can set blackout dates, and the owner stays in advance, and we protect those on the calendar. We'll design booking rules that balance your personal use with income goals and minimize vacancy. 

We keep it simple: a management fee of 30% on booked revenue plus pass-through costs for cleaning and supplies. No markups on third-party maintenance. Optional add-ons (e.g., premium staging or photo refresh) are quoted upfront and approved by you.